Daraz Pala Terms and Conditions — Complete Guide

These Terms and Conditions apply to the Daraz Pala platform — including the website, mobile site, and all associated services. Daraz Pala is an internationally licensed online gaming platform providing entertainment gaming services to users in Bangladesh.

These Terms and Conditions are written in plain language so every Daraz Pala user can understand them easily. If anything is unclear or disputed, please reach out to the Daraz Pala Support team.

• Daraz Pala reserves the right to modify these Terms and Conditions at any time.
• Continued use of the platform after changes have been made will be considered acceptance of the updated terms.
• The date of the most recent update will always be shown at the top of this page.

You are required to provide accurate and complete information when registering on Daraz Pala. Opening an account with false information is a serious violation of these Terms and Conditions.

• You must provide your real name, date of birth, and contact details.
• Your account will not be activated until your mobile number or email address is verified.
• Each individual may hold only one Daraz Pala account.
• Opening multiple accounts from the same device, phone number, or payment method is strictly prohibited.
• Any changes to your personal information must be reported to Daraz Pala promptly.

Daraz Pala may request additional identity documents at any time — such as a National ID, passport, or driving licence. This process is also in place to protect your own account security.

The minimum age to play on Daraz Pala is 18. This is a strict requirement with no exceptions.

• Age must be confirmed at the time of registration.
• Daraz Pala may request proof of age if there is any doubt.
• Failure to verify age will result in immediate account closure.
• Any winnings in a minor's account will be considered void.

It is also your responsibility to ensure that online gaming is legally permitted in your country or region. Daraz Pala does not condone or support participation in any unlawful activity.

Daraz Pala supports bKash, Nagad, Rocket, and Upay payment gateways for deposits. Deposits are typically processed within 1–3 minutes.

• Minimum deposit amount: BDT 100.
• Deposits must be made from a payment account registered in your own name.
• Third-party deposits are not accepted.
• If a deposit fails, please wait 30 minutes before trying again or contact Support.
• Money laundering or use of illegal funds is strictly prohibited and subject to legal penalties.

Withdrawals from Daraz Pala are fast and transparent. Our goal is to get your winnings to you as quickly as possible.

• Minimum withdrawal amount: BDT 500.
• Maximum daily withdrawal limit: BDT 5,00,000 (higher for VIP members).
• Withdrawal requests are typically processed within 5–15 minutes.
• KYC verification may be required for large withdrawal amounts.
• Withdrawals must be made through the same payment method used for the deposit.
• Wagering requirements must be met before any bonus winnings can be withdrawn.

Daraz Pala reserves the right to hold and investigate any unusual or suspicious withdrawal requests. If the investigation confirms everything is in order, payment will be processed promptly.

Daraz Pala offers a range of bonuses and promotions, each with its own terms. Below is a summary of the general bonus rules:

• A new bonus cannot be claimed while an existing bonus is still active.
• Once a bonus expires, any unused bonus amount and winnings derived from it will be forfeited.
• Daraz Pala reserves the right to modify or cancel any bonus at any time.
• Additional terms may apply to bonuses claimed using a promotion code.

Daraz Pala is an entertainment gaming platform. We believe gaming should be a source of fun, not stress — which is why responsible gaming practices are strictly upheld on Daraz Pala.

• All game outcomes are determined by an RNG (Random Number Generator) — no manipulation is possible.
• The RTP (Return to Player) for each game is published on the respective game page.
• Players can set their own deposit limits, loss limits, and session limits.
• You can self-exclude or pause your account at any time.
• If signs of problem gambling are detected, Daraz Pala may temporarily suspend the account on its own initiative.

Daraz Pala never encourages playing on borrowed money or beyond your means. If gaming stops being fun and starts causing stress, take a break and seek help if needed.

The following activities are strictly prohibited on Daraz Pala. Involvement in any of these will result in permanent account closure and balance forfeiture:

• Using bots, software, or automated systems to play.
• Claiming bonus benefits through multiple accounts.
• Attempting to defraud the game system or payment system.
• Colluding with other players to gain an unfair advantage.
• Transactions using illegal or stolen funds.
• Operating an account using a false identity or misrepresented age.
• Exploiting platform vulnerabilities or bugs for unfair advantage.

You can request to close your Daraz Pala account at any time. Any remaining balance (provided all bonus conditions have been met) will be refunded.

• Voluntary closure: contact Support or do it yourself through Settings.
• Cooling-Off Period: available for 7, 14, or 30 days.
• Long-term self-exclusion: from 6 months up to permanent.

Daraz Pala also reserves the right to suspend or close an account for the following reasons:

• Violation of Terms and Conditions or suspicious activity.
• Failure to verify identity or provision of false information.
• Direction from a legal or regulatory authority.
• Long-inactive accounts (1 year or more).

Daraz Pala may change, amend, or update these Terms & Conditions at any time. Users will be notified via their registered email or a notification on the platform.

• For significant changes, you will be notified at least 7 days in advance.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms and Conditions.
• If you disagree with any changes, please request account closure before the changes take effect.

For any questions or complaints, contact the Daraz Pala Support team: